Our shipping and returns policy are simple
Prices are in Canadian funds.
We accept credit cards and PayPal.
We ship 5 days a week - Monday to Friday except on holidays.
Orders received before noon are shipped the same day from our warehouse in Quebec, Canada.
We ship all your items in boxes for better protection, unlike padded envelopes.
All our shipments use CanadaPost:
- Canadian and USA orders all include tracking numbers
- Free Shipping on orders of $200 or more (before taxes if applicable)
- International orders include tracking numbers if you choose
- Free Shipping on orders of $500 or more
Please contact us before returning any package!
We accept returns of unopened products or kits, within 30 days of receipt.
If more than 30 days has passed, don't worry we will still accept returns but it will be in store credit only.
Customers are responsible for return shipping costs.
We're also customers sometimes, so we understand things can happen.
Contact us if you have any issues and we'll do our best to help you out!