Fast Shipping Same Day!

 

Our shipping and returns policy are simple, don’t worry!

PAYMENT

Prices are in Canadian funds.

We only accept PayPal.

Why?
It’s secure and protects our customers.

Don’t have a PayPal Account?
No problem you can still use your credit card on PayPal without having to create a PayPal account.

SHIPPING

We ship 5 days a week – Monday to Friday except on holidays.

Orders received before noon are shipped the same day from our warehouse in Quebec, Canada.

We ship all your items in boxes for better protection, unlike padded envelopes.

All our shipments use CanadaPost, and provide tracking numbers.

  • Canadian orders flat rate of $11.99
  • USA orders flat rate: $14.99

*FREE SHIPPING ON ORDERS OF $200 or more
(before taxes if applicable)

RETURNS

Please contact us before returning any package!

To arrange for a return use the Contact Form or email us at returns@brainy-bits.com.

We accept returns of unopened products or kits, within 30 days of receipt.

If more than 30 days has passed, don’t worry we will still accept returns but it will be in store credit only.

Customers are responsible for return shipping costs.

We’re also customers sometimes, so we understand things can happen.

Contact us if you have any issues and we’ll do our best to help you out!